Ynnovative implements Microsoft business applications, builds custom web and mobile apps, and connects systems and data to help your teams work more effectively and your business grow.
Our experience in numbers
An AI agent should do the work, not just describe it.
Your team shouldn’t spend hours reviewing documents, routing requests or updating systems. We build AI agents that find information, take action across your business applications and involve people when judgement or approval is needed.
And when simpler automation does the job better, that’s what we’ll build. Less repetitive work, faster responses and measurable results.
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Your teams should work together. Your systems should too.
When sales, service and finance work with different information, decisions slow down and customers feel it.
We implement and connect Dynamics 365 and Business Central around how your business actually operates. From leads and orders to customer service and financial reporting, everyone gets the information they need without chasing updates across disconnected systems.
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Your approvals deserve better than another email chain.
Requests get buried in inboxes. Exceptions live in spreadsheets. Nobody knows who’s responsible for the next step.
We turn those workarounds into practical business applications using Microsoft Power Apps, Dataverse and Power Automate. Tasks reach the right people, information stays up to date and processes move forward. Built around how your team works, not the other way around.
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Your infrastructure shouldn’t hold back your next move.
Legacy systems, fragile integrations and manual deployments make even small changes difficult.
We migrate and modernize applications on Microsoft Azure, connect the services they depend on and introduce DevOps practices for reliable delivery. The result is a secure, maintainable cloud environment where your team can make changes with confidence and scale as your business grows.
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Let customers get things done without chasing your team.
Customers need documents. Partners need updates. Employees need access to information. Too often, someone has to step in just to move things forward.
We build web applications and self-service portals connected to your business systems. People can submit requests, check progress and complete tasks themselves, while your teams spend less time handling routine interactions.
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A desktop workflow doesn’t belong in someone’s pocket.
A technician on-site, a sales rep between meetings, a customer checking an order. Each needs something different from a mobile app.
We design and build iOS and Android applications around what people actually need to do on the move. The right information, the right actions and connections to your business systems, so work doesn’t have to be entered twice.
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Manage the full pipeline from lead to close with live forecasting and Copilot insights for complex B2B sales cycles.
Explore Dynamics 365 SalesRun omnichannel case management across email, chat, voice, and social with AI assist and SLA governance.
Explore Dynamics 365 Customer ServiceBuild automated customer journeys across channels, using customer data and real-time triggers to support acquisition, renewals, and ongoing engagement.
Explore Customer Insights JourneysA unified business platform built around your processes, your people, and your growth.
Explore Dynamics 365 SolutionsManage work orders from creation to billing with intelligent scheduling, mobile execution, and proactive service workflows.
Explore Dynamics 365 Field ServiceRun finance and operations in one ERP, integrated with Microsoft 365 and localized for compliance needs.
Explore Dynamics 365 Business CentralDeliver better conversations with AI-powered routing, sentiment understanding, and real-time supervisor insights.
Explore Dynamics 365 Contact CenterBring data from your business systems into a governed analytics environment. We implement Microsoft Fabric to connect data sources, establish reliable pipelines, and give your teams a shared foundation for reporting and analysis.
Explore Microsoft FabricTurn siloed data into decision-ready dashboards. We design, build, and govern your reporting layer, from executive KPI views to operational drill-downs, with clarity at every level.
Explore Power BITurn AI opportunities into a clear delivery plan. We assess use cases, data readiness, governance, and expected business value, then prioritise the work into a phased roadmap with measurable success criteria.
Define Your AI Use CasesBuild a dependable cloud foundation for your business. We design, migrate, and support Azure environments around your applications, integrations, and operational needs, with security, governance, and resilience built into the delivery.
Explore Azure Cloud ServicesWhen teams work around CRM, data becomes incomplete and reports unreliable. We identify adoption barriers, simplify workflows, and help teams use CRM in daily work.
We perform a full technical and strategic audit, then deliver a precision rescue plan with clear priorities and no rip-and-replace unless it is truly warranted.
We cut through the hype by mapping real AI use cases to your data maturity, governance model, and measurable ROI, with a practical path to implementation.
From Microsoft Fabric to Power BI, we unify your data estate into a governed, decision-ready platform with one source of truth your teams can actually act on.
We design intelligent, omnichannel customer journeys that connect your teams, data, and touchpoints, reducing dropped contacts, speeding up resolution, and improving NPS.
We identify the service and process gaps driving churn, then implement D365 Customer Service workflows that turn your support team into your strongest retention tool.
Deep discovery of your operational bottlenecks, regulatory environment, and strategic objectives before architecture begins.
We design solutions that grow with your business. We plan the data model, integrations, and security from the start, so you can add new teams, processes, and markets without rebuilding what already works.
Go-live is not the goal. Measurable ROI, process efficiency, and adoption rates are. We agree the success measures with you at the start and track them after launch, so you can see what your investment is delivering.
We work as a partner you can trust, not just a vendor delivering technology. We take time to understand your goals, make decisions with your team, and take responsibility for the solutions we build.
Tell us where you are today. We’ll show you how to get where you need to be.
