Microsoft Power Pages

Make It Easier for Customers to Do Business with You⁠.

Let customers, partners or suppliers submit information, check progress and complete agreed actions online. We build Power Pages experiences around Dataverse records, clear access rules and the business process behind each page.

Bring Business Records into a Clear External Experience.

Design the portal around the user’s task and apply permissions to the records and fields behind it.

Forms and Lists

Present selected Dataverse information and collect structured submissions through configured forms and lists.

Authentication

Configure supported identity providers and the appropriate signed-in or anonymous experience.

Web Roles and Permissions

Use web roles, table permissions and relevant column controls to scope access.

Website Design

Create responsive pages and branding using the design tools and code extensions appropriate to the site.

Business-Process Connection

Connect submitted information to Dataverse apps and configured automation.

Payment Integration

Use the documented Stripe payment integration where it fits, with the required setup and billing-event handling.

Put AI to Work in Clearly Defined Tasks.

Choose a useful role for AI, then define the information, access and review needed for that role.

Prepare a Site and Pages

Use Copilot to propose site structure, page content and layout. Review the generated experience, accessibility and copy before delivery.

A Website Service Agent

Add a configured Copilot Studio site agent using approved sources. Define authentication and tools before it accesses customer records.

Intelligent Document Intake

Add AI Builder or Azure document processing to the backend workflow. It is a connected capability, with validation and review for uncertain fields.

Connect the Product to Modern Business Experiences.

Combine the agreed product configuration with the systems and development that make the complete experience work.

Digital Onboarding

Apply, Sign & Pay in One Portal

Guide a customer through application details, required qualified signing and provider-controlled payment.

Discuss Apply, Sign & Pay in One Portal

See How the Process Connects.

Choose an example to see the work, decision, handover and completion point.

From a Portal Application to Confirmed Activation

Follow the work through the decision, handover and confirmed result.

Illustrative Solution
  1. 01

    Submit the Application

    Capture the required information under the agreed access model.

  2. 02

    Review and Sign

    Approve the application and send the required qualified signing request.

  3. 03

    Verify the Payment

    Use the configured checkout and confirm the final provider event.

  4. 04

    Activate the Service

    Update the business system and expose the confirmed status to the customer.

Product or Platform FoundationConfigured site, forms, Dataverse permissions and selected payment integration.
Connected or Configured Alongside ItQualified signing service, approval automation and service activation system.

Measures to Agree

Application Completion

Started applications submitted with the required data.

Signature Completion

Approved requests with validated signing evidence.

Payment Completion

Verified payments against approved applications.

Activation Time

Time from completed prerequisites to activation.

Connect the Experience to the Systems Behind It.

Use the application that owns each record and make the handover between systems explicit.

Microsoft Power Pages
Dataverse & Dynamics 365Show and update the records that own the process. Let each visitor see only their own data.
Power AutomateRoute submissions and approvals to the right team. Send status updates when a request moves.
Microsoft Entra IDLet customers and partners sign in with Microsoft Entra External ID or a social login. Map each user to the right web role.
Stripe Online PaymentsTake application fees and renewals in the portal. Confirm each payment from verified Stripe events.
DocuSignSign applications and agreements in the portal, with QES where required. Store the signed document with the request.
Copilot StudioAnswer visitor questions with an agent on the site. Hand over to your team when a person is needed.

Start with One Useful Process. Build from an Agreed Foundation.

Agree the business outcome, prepare the foundation and validate the complete experience before expanding it.

Agree the Outcome

Choose the first process, its owner, completion criteria and baseline measures.

Prepare the Foundation

External user model, site capacity, record permissions, identity, payment setup and document handling need explicit design.

Build and Connect

Configure or develop the agreed experience, permissions and system handovers.

Test and Launch

Check realistic data, permissions, exceptions and confirmed outcomes. Prepare the team for a controlled launch.

Measure and Improve

Review source-confirmed results, operational issues and adoption before extending the next use case.

Understand the Offering. Plan the Right Scope.

The starting point depends on the process and the systems you already use.

Can a portal user see all Dataverse records?

Access must be configured through the relevant web roles and table permissions. We test record isolation and any exposed fields against the intended customer, partner or anonymous access model.

Which AI capabilities should be included first?

Start with a specific task and the evidence needed to evaluate it. We check current feature status, environment prerequisites, data quality, permissions and cost. Preview capabilities are assessed separately from the agreed production scope.

Are these use cases included as standard?

The examples describe configured or custom solutions. The feature cards explain the product or delivery foundation; each use case and process identifies the connections, development and related services it needs.

What do we need to define before starting?

External user model, site capacity, record permissions, identity, payment setup and document handling need explicit design. We also agree ownership, acceptance criteria, operating responsibility and the first measurable outcome.

Looking for the Right Platform?

Explore the applications, data platforms, and development capabilities that can support your requirements.

Start with a Business Task.

Browse practical use cases for payments, subscriptions, portals, approvals, customer communications, and connected operations.

Which Process Should Work Better?

Tell us where customers or teams lose time, context or a clear next action. We’ll help identify a practical starting point for Microsoft Power Pages.

  • The task or problem you want to address
  • The systems and information involved
  • The outcome you want to measure